Privacy Policy Greece
January 28, 2026
This Privacy Policy explains how mightyhotwildsdemo.gr processes personal data for visitors and players in Greece who access our online casino services. We follow the General Data Protection Regulation (GDPR) and Greek data protection rules. You read this page to understand how we collect, store, and share your personal information when you interact with our website and services.
We encourage you to read this Privacy Policy carefully, because it explains your privacy choices and your rights under GDPR as a player in Greece.
Data Controller and Contact
The data controller is the company which operates this online gambling service and decides how and why personal data is processed. For all privacy questions, requests or concerns you contact our privacy team at [email protected]. We ask for proof of identity before we respond to requests which involve access to or changes of personal data, to protect your account and prevent misuse.
Who This Policy Applies To
This Privacy Policy applies to visitors who browse the website, to registered users who create an account, and to customers who place wagers or play games with real or virtual funds. Our services target adults in Greece who meet the legal gambling age. We do not intend our services for minors and we do not knowingly collect personal data from anyone under the legal age for online gambling in Greece. If we learn a minor has provided personal data, we remove the account and related information as soon as possible.
What Personal Data We Collect
We collect account and identity data such as name, username, password, contact details, and country of residence when you register and manage your profile. We also collect verification and compliance data, for example identity documents, age verification data, information which supports anti money laundering checks, and responsible gaming settings such as deposit limits or self-exclusion preferences.
We record transaction information linked to your account, including game activity, stakes, outcomes, balances, and rewards. We log device and usage data, such as IP address, browser and operating system information, login dates and times, pages viewed, and interactions with games and account features. We rely on cookies and similar technologies to remember preferences, keep sessions secure, and understand how users interact with our content. We also store information from customer support communications, including messages you send to our team, related notes, and the status of your request.
Why We Process Personal Data
We process personal data to create and manage your account, provide online gambling services in Greece, and deliver a secure and fair experience. We review information to check eligibility, confirm age, and verify identity where needed for regulatory and security reasons. We also handle personal data when we answer customer support questions and provide help with account or technical issues.
We monitor activity to protect our services against fraud, abuse, security incidents, and violations of our terms. We process data to meet legal and regulatory duties related to gambling laws, anti money laundering rules, tax and accounting requirements. We rely on responsible gaming settings and activity patterns to support safer play, offer tools for control, and intervene when behaviour signals potential harm. We analyse aggregated and pseudonymous data to improve games, website performance, and user experience. Where local law allows and where you agree, we send marketing communications tailored to your preferences, with options to opt out at any time.
Legal Bases Under GDPR
We rely on several legal grounds under GDPR when we process personal data. We process data when it is necessary to perform a contract with you, for example to create your account, provide access to games, and manage your profile and settings. We also process personal data where we must follow legal obligations which apply to gambling operators in Greece and the European Union, including duties related to anti money laundering, taxation, and responsible gaming.
In some situations we process personal data based on our legitimate interests, such as maintaining and improving our services, preventing fraud, defending legal claims, and running internal analytics for business planning. We balance these interests against your rights and expectations and we adjust processing where needed. When law requires consent, for example for some marketing activities or non-essential cookies, we process data only after you express your choice and you stay free to withdraw this consent at any time. In rare cases we process personal data to protect vital interests of you or another person, for example in connection with severe problem gambling risks or urgent security issues.
Cookies and Similar Technologies
We place essential cookies and similar technologies on your device to make the website function, keep you logged in, provide security, and remember key settings. These cookies are necessary for the operation of the service and you cannot switch them off through cookie choices, although you still manage them through your browser settings.
We also rely on non-essential cookies, for example for analytics, performance measurement, and personalised content. For these cookies we request your consent before we place them in your browser. You choose or adjust your cookie preferences through the settings which appear when you visit the site or in your account section. You withdraw your consent for non-essential cookies at any time through the same settings, and we respect your latest choice for future visits.
Sharing Personal Data
We share personal data with service providers which process information on our behalf, such as hosting providers, analytics partners, customer support platforms, identity verification and compliance tools, and security providers. We also share information with payment providers and financial institutions where this is necessary to support account funding, withdrawals, and related financial operations.
We disclose personal data to professional advisers such as lawyers, auditors, and accountants when they assist us with regulatory or legal matters. If we belong to a group of companies, we share personal data within this group for internal administration, reporting, compliance, and service optimisation, always in line with this Privacy Policy. We also share information with public authorities, regulators, courts, or law enforcement when we must by law or when we need to protect our rights, our users, or third parties. We do not sell your personal data.
International Transfers
Some of our service providers or group companies sometimes operate in countries outside the European Economic Area. When personal data leaves the EEA, we ensure a level of protection which aligns with EU data protection law. We rely on transfer mechanisms such as European Commission Standard Contractual Clauses and we apply additional safeguards where this is appropriate, for example technical and organisational measures which protect confidentiality and integrity.
You can request more details about international transfers and the safeguards we apply by contacting our privacy team at the address shown in the Data Controller and Contact section.
Data Retention
We keep personal data for as long as needed to fulfil the purposes described in this Privacy Policy and for as long as laws and regulations in Greece and the European Union require. This includes periods where we must retain records for tax, accounting, gambling regulation, anti money laundering, and dispute resolution.
When personal data is no longer required for these purposes, we remove it from active systems or transform it into anonymised data which no longer identifies you. We also review stored data at regular intervals and update, archive, or delete records in line with internal retention rules.
Your Rights Under GDPR
Under GDPR you have several rights in relation to your personal data. These rights apply subject to legal conditions and exceptions.
- Right of access – you request information about personal data we hold about you and receive a copy of this data.
- Right to rectification – you request correction of inaccurate or incomplete personal data.
- Right to erasure – you request deletion of personal data in certain situations where retention is no longer necessary or lawful.
- Right to restriction of processing – you request a limit on the processing of your personal data in specific cases.
- Right to object – you object to processing based on legitimate interests or direct marketing.
- Right to data portability – you request personal data in a structured, commonly used and machine-readable format and ask us to transmit it to another controller where technically feasible.
- Right to withdraw consent – you withdraw consent you previously gave for specific processing activities, without impact on processing which took place before withdrawal.
To exercise your rights you contact our privacy team at [email protected]. We ask for proof of identity before we respond to rights requests to protect your account and prevent unauthorised access.
Complaints in Greece
If you feel unhappy with how we handle your personal data or how we respond to your requests, you raise a complaint with us through the privacy contact details above. We take privacy concerns seriously and we aim to respond promptly and transparently.
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA), which supervises data protection rules in Greece. You contact the HDPA at any time, especially if you believe we do not address your concerns in a satisfactory way.
Security Measures
We implement technical and organisational measures to protect personal data, including access controls, encryption, continuous monitoring, and incident management procedures. Staff handling personal data receive clear guidance and training. While we take these measures, no online service or transmission method guarantees complete security. You can help protect your account by keeping login details confidential and logging out after each session.
Automated Decisions and Profiling
We rely on automated systems to support fraud prevention, security checks, and responsible gaming protections. These systems analyse information such as device data, account behaviour, and transaction patterns to identify unusual or high-risk activity. Automated decision-making also supports responsible gaming tools, for example by tracking play patterns which indicate loss of control or harm.
Where law grants this right, you can request human review of an automated decision which produces legal or similarly significant effects for you. We then assess the situation, explain the decision as far as possible, and review whether adjustments are appropriate.
Changes to This Policy
We review and update this Privacy Policy when our practices, services, or legal duties change. The most recent version always appears on this page together with an updated “Last updated” date at the top. If we introduce material changes which affect your rights or the way we process personal data, we inform you through appropriate channels, for example through the website or by direct communication where relevant.